Our group began the design process by examining what diversity meant to our team. A mind map was created of the problem space that emerged (Appendix C). By examining the mind map, our group became more focused on narrowing our problem space. We ultimately arrived at the problem space of distance collaboration in a corporate environment. Access to this population was a key contributor for our decision to target this group. As we began to explore this problem space we used sketching to communicate our ideas and transitioned between many different phases of expansion and contraction. Expansion and contraction helped to develop our target user population that consisted of small groups (10 or less) working at a distance (non- collocated) on a collaborative project lasting three to six months.
We conducted a literature review to examine the current research in this area. We found extensive research in the CSCW (computer supported cooperative work) field. By examining this research we found that context plays a large role in the overall success of the work (Paulus & Nijstad). We also found a particular area of the meeting space that was not well studied; events that take place before or after the scheduled meeting (Olson & Olson). As a group we decided to focus our attention on the meeting of the collaborators before the event. The decision to work in this space was again the result of the process of expansion and contraction. We felt that the entry to a meeting space was an important component to the success of the event and that it was a relatively unexplored area.
By exploring this specific space further we were able to look at how people could learn things about their co-workers before entering into the meeting. This could be a great place for the co-workers to share their personal lives and cultures. Larry Samovar and Richard Porter define culture as: “The deposit of knowledge, experience, beliefs, values, attitudes, meanings, hierarchies, religion, notions of time, roles, spatial relations, concepts of the universe, and material objects and possessions acquired by a group of people in the course of generations through individual and group striving.” Culture encompasses many things and can be expressed in diverse ways. With this understanding we came upon the concept of a “door”. The concept of a door is universal; everyone knows that doors are gateways from one space to another. We felt that it was a great metaphor to use for entering the personal space of the meeting.